Untrained volunteers can burden relief efforts
By TONY WU | April 10, 2014saster, it is heartwarming to see an army of volunteers trying to help victims recover. These volunteers do a significant amount of work: They clear debris from roads, move food and other supplies to accessible areas and offer words of kindness in moments of despair. Many of them, such as those working for the Red Cross, are specifically trained for their tasks. Some, however, arrive on the scene without any preparation. A recent study suggests that these untrained volunteers may not be as helpful in disaster situations as we would like to believe. In fact, because these untrained volunteers often act spontaneously, they might even harm the relief efforts.